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10IPT: Coffee anyone?

posted Apr 1, 2012, 7:15 PM by Eddie Woo
A case study for today! Please complete the following in pairs:
  1. Read the following articles:
  2. Identify the hardware devices that would be used as part of this communications system.

  3. Describe two social and/or ethical issues that are associated with this system.

  4. Compose a brief feasibility study that investigates the practicality of implementing this system across participating coffeehouses on a nationwide scale, addressing all four aspects of feasibility (financial, technical, schedule and operational).

  5. Outline the key reasons why Starbucks (as well as McDonald's) would offer this service to its customers, in light of the high cost incurred in both installation and maintenance of the required information system.

  6. Draw a data flow diagram that represents the processes taking place when a Starbucks customer decides to purchase and download a song (that is currently playing in the store) onto their iPhone.

  7. Briefly outline the apps designed and offered directly by Starbucks.

  8. Read the following articles:
  9. Discuss emerging trends in information technology with reference to iPhone apps in general and those offered specifically by Starbucks. In your response you may include some of the following aspects:
    • Changing nature of work
    • e-commerce
    • Convergent technology
    • Identity theft
    • Data integrity